About Jacqueline
Jacqueline Cabán is the Manager of Patient Assistance Programs at Bon Secours Mercy Health. She assists in minimizing financial toxicity and enhancing insurance optimization for their patients and institutions through education and utilization of available market resources, such as manufacturer-sponsored assistance programs and independent foundation assistance. In her previous experience, she aided in implementing the Medication Assistance Program at Yale New Haven Health, which led them to achieve the “best in practice award” within the YNHH organization in contribution to the patient experience.
Cabán has nearly 20 years of pharmacy experience and graduated with a Master of Public Administration with an emphasis in Healthcare Management. She also has experience in revenue cycle management and hospital-based outpatient pharmacy billing. Cabán is passionate about bridging the gap in healthcare disparities through continual growth and facilitating awareness across the nation. This has led to her joining and continued involvement in diverse task forces and patient assistance committees. Growing up an English as a second language learner, Cabán has cultivated a personal focus on helping address and bridge healthcare disparity gaps.