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practice in focus

Creating a Collaborative Community Environment

NCODA is committed to creating a collaborative community environment, providing a platform for practice members to share everyday experiences and help one another succeed. Practice in Focus is an ideal way to highlight the work being done within our members’ facilities while connecting cancer care specialists.

Discover more about this practice in our interview with Sara Rentzel, CPhT, RPhT, below.

 

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Q: Tell us about your practice.

A: The American Oncology Network (AON) has 200+ providers located throughout 21 states and approximately 73 employees. Most of the employees work remotely but we do have pharmacists and technicians on site at our medication dispensing loaction in Fort Myers, FL. As the medically integrated specialty pharmacy for the AON oncology clinics, we provide invaluable services to assist patients in getting on and staying on specialty oncology therapies, including benefit investigations, prior authorizations, financial assistance, education, counseling and adherence.

Q: Why is your practice involved with NCODA?

A: We joined to network and learn from other oncology professionals. Our team have created some wonderful collaborative friendships. We are thankful that every day our team strives to accomplish more and do what is best for our patients and caregivers.

Q: How is your practice involved with NCODA?

A: We are proud to have one of our team members involved as an OPTA leader and now also an NCODA Regional Leader. Many team members of AON Pharmacy are actively involved in OPTA and NCODA as well including attending and presenting education seminars.

Q: Could you speak on the value of a particular NCODA resource?

A: AON Pharmacy nurses and pharmacists utilize Oral Chemotherapy Education (OCE) sheets for patient and caregiver education. Our management also utilizes the Cost Avoidance Waste Tracker (CAWT) to capture data to demonstrate how our reassessments help to reduce waste across the health care system, and NCODA Treatment Support Kits (TSK) where applicable.

Q: What challenges does your practice face in oncology?

A: We anticipate that the financial toxicity of these expensive medications unfortunately will continue to be a challenge for our patients. We see that the prior authorization and patient assistance requirements have become more challenging to navigate.

Q: How can industry partners support Medically Integrated Pharmacies?

A: Industry partners can better support the medically integrated team/pharmacy by listening to our feedback about barriers to patient care. They can support us by assisting with making changes that benefit the patients and provide prompt access to life-saving medications.

PRACTICE IN FOCUS

The American Oncology Network (AON) Pharmacy supports patients across 21 states as the trusted pharmacy for AON’s oncology clinics. Based in Fort Myers, FL, their team provides critical services like benefit investigations, prior authorizations, financial assistance, and education to help patients access and stay on therapy.

AON Pharmacy is deeply involved with NCODA, with team members in leadership roles and regular use of resources like OCE sheets and CAWT. Committed to tackling challenges like financial toxicity, they continue to advocate for patient-first solutions and better access to care. 

Share Your Experience

The Practice in Focus application process is simple and takes approximately 15 minutes to complete. Once an application is submitted, NCODA will help develop an online profile for your practice. To be considered:

  • An application must be completed and submitted by an NCODA member.
  • One person from each facet of your practice/organization’s medically-integrated team (i.e., provider, nurse, pharmacist, pharmacy technician, financial counselor, etc.) must be an NCODA member.

PREVIOUS PARTICIPANTS

Oklahoma Cancer Specialists and Research Institute

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MISSION STATEMENT/PHILOPSOPHY:

To provide the most powerful team of cancer experts investing in the health of our patients by pursuing the most advanced and innovative treatment methods and providing unrelenting dedication to our patients. 

LOCATIONS:

Tulsa Oklahoma

Bartlesville Oklahoma

McAlester Oklahoma

PRACTICE DETAILS (how many providers, how many employees, etc):

10 Medical Oncologists

4 Gyn Oncologists

4 Rad. Oncologists

3 Dermatologists specializing in cancer

14 Mid-levels

2 Pharm. Ds

QUALIFICATIONS/CREDENTIALS (are you QOPI certified, etc.):

QOPI Certified

ACHC Certified Specialty/Oncology Pharmacy

INTRODUCTION TO PHARMACY SERVICES STAFF W/ BRIEF BIO:

Darrell Willyard Pharm. D.

Linda Purdom RN OCN

Shelly Striplin Pharmacy Tech

Orlando Franco Pharmacy Tech, MA

DISPENSING TYPE (RETAIL VS DISPENSARY):

Oklahoma Licensed Retail Pharmacy

SERVICES PROVIDED (BONE MARROW, RADIATION, CHEMO):

62 Chair infusion Suite (Tulsa) 14 Chairs (Bartlesville) 12 chairs (McAlester)

Radiation (Tulsa)

Dermatology (Mohs Surgery) Tulsa

WHY DID  YOU JOIN NCODA?

Terrific way to meet and share ideas with other people with similar jobs/goals.

HOW DID YOU HEAR ABOUT US?

Mike Reff called and spoke to me.

HOW CAN NCODA HELP YOU?

My favorite part is networking at meetings.

As a small pharmacy with only 1 retail pharmacist- I appreciate the PQI and Oral Chemo Drug information sheets.  These save me time and manpower in having the work performed for me.

HOW WOULD YOU LIKE TO BE MORE INVOLVED WITH NCODA?

I am open to helping in any way that I am needed.

WHAT ARE SOME CHALLENGES YOU FACE NOW OR WILL FACE IN THE FUTURE OF ONCOLOGY?

We are working hard to manage DIR fees and to stop the outflow of prescriptions to other Specialty Pharmacies.

Beacon Cancer Care

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MISSION STATEMENT/PHILOPSOPHY:

To meet patients wherever they are on their cancer journey and walk with them on that journey; to provide compassionate, personalized cancer care for an unparalleled patient experience.

LOCATIONS:

Coeur D’ Alene, ID

PRACTICE DETAILS (how many providers, how many employees, etc):

3 MO/DO

2 ARNP

20-25 employees

INTRODUCTION TO PHARMACY SERVICES STAFF W/ BRIEF BIO:

From Left to Right: Nicole Davis CPhT Oral Chemotherapy, Beverly Ward PharmD, Valerie Frodin CPhT IV Infusions)

DISPENSING TYPE (RETAIL VS DISPENSARY):

Medically Integrated Dispensing (MID)

SERVICES PROVIDED (BONE MARROW, RADIATION, CHEMO):

Patient Centered Care

IV Chemo Infusions

On-site MID

Genetic Testing

Clinical Trials

Nutrition Counseling

Financial Counseling

WHY DID  YOU JOIN NCODA?

I was shown NCODA by a fellow member and I appreciated all of the resources NCODA offered.

HOW DID YOU HEAR ABOUT US?

Referred by a team member.

HOW CAN NCODA HELP YOU?

By assisting Beacon in our Mission to provide the highest quality patient centered care with treatment support kits, education and the latest news in oncology.

HOW WOULD YOU LIKE TO BE MORE INVOLVED WITH NCODA?

Encouraging more co-workers to join NCODA, everyone can benefit!

WHAT ARE SOME CHALLENGES YOU FACE NOW OR WILL FACE IN THE FUTURE OF ONCOLOGY?

Being a newly opened, smaller clinic can be challenging in an environment where privately owned clinics are dwindling. NCODA offers the support we need to have the latest news in treatment and great support and education options for patients.

Cone Health Cancer Center at Wesley Long

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MISSION STATEMENT/PHILOPSOPHY:

Our vision is to provide an exceptional, unsurpassed health care experience at the Cone Health Cancer care program.  Our mission is to create a patient-centered, safe, high-quality, comprehensive program to meet the needs of our community. Through an empowered team, we will provide outstanding, collaborative, coordinated care with empathy and compassion that will exceed our patients, customers and communities expectations.

LOCATIONS:

Cone Health Cancer Center at Wesley Long – Greensboro, NC

Cone Health Cancer Center at Annie Penn- Reidsville, NC

Cone Health Cancer Center at Alamance Regional – Burlington, NC

Cone Health Cancer Center at MedCenter High Point – High Point, NC

Cone Health Cancer Center at MedCenter Mebane – Mebane, NC

Randolph Health Cancer Center  – Asheboro, NC

PRACTICE DETAILS (how many providers, how many employees, etc):

19 Medical Oncologists/Hematologists, 5 Gynecologic Oncologists, 1 Neuro-Oncologist

13 Advance Practice Providers

11 Oncology Pharmacists

1 Director of Oncology Pharmacy Services

1 Oncology Informatics Pharmacist

2 Oral Chemotherapy Pharmacists

2 Oral Oncology Specialty Patient Advocates

2 IV Drug Assistance Patient Advocates

1 Ambulatory Hematology Oncology Pharmacy Resident

QUALIFICATIONS/CREDENTIALS (are you QOPI certified, etc.):

Quality Oncology Practice Initiative (QOPI) certified

Accreditation Commission for Health Care (ACHC)

Utilization Review Accreditation Commission (URAC)

Radiation Oncology (American College of Radiology (ACR) accredited)

INTRODUCTION TO PHARMACY SERVICES STAFF W/ BRIEF BIO:

DISPENSING TYPE (RETAIL VS DISPENSARY):

Retail pharmacy (Medically Integrated Pharmacy)

6 Medical offices with chemotherapy infusion suites

SERVICES PROVIDED (BONE MARROW, RADIATION, CHEMO):

CHCC offers outpatient chemotherapy (oral and infusion) services, inpatient chemotherapy, radiation oncology, specialty pharmacy services, genetics testing and counseling, nutrition support, clinical social workers, financial counselors, patient support and cancer survivorship programs.  The CHCC pharmacy team support learners from four colleges of pharmacy and two PGY1 pharmacy residency programs.  Our pharmacists are dedicated preceptors to our ASHP accredited, PGY2 Ambulatory Hematology Oncology Pharmacy Residency which began in 2005.  We have an active clinical trials program receiving NCI and ASCO recognition for high-quality clinical research and excellence in patient enrollments among community oncology practices.

WHY DID  YOU JOIN NCODA?

I joined NCODA to collaborate with similar community oncology practices dedicated to excellence in patient care and to participate in the numerous educational opportunities including PQI, Oral Chemo Education Sheets, and Clinical Corner Webinars.

HOW DID YOU BECOME A MEMBER?

I joined NCODA online.  Becoming a NCODA member is quick and easy.

HOW DID YOU HEAR ABOUT US?  I learned about NCODA from colleagues and by reading an issue of Oncolytics Today.

HOW CAN NCODA HELP YOU? NCODA offers an oncology resource team from across the country to share knowledge, best practices, valuable experience and educational opportunities.  NCODA provides engaging, up-to-date education for our patients and for colleagues.

HOW WOULD YOU LIKE TO BE MORE INVOLVED WITH NCODA?

Our passion is to educate and empower patients, colleagues and future colleagues to the highest quality, personalized, cancer care. I would like to see our students and residents involved in NCODA activities including Student Educational Talks (SETs), Oncology Journal Clubs, etc. I would also like to expand and promote NCODA’s Intravenous Chemotherapy Education (IVE).

WHAT ARE SOME CHALLENGES YOU FACE NOW OR WILL FACE IN THE FUTURE OF ONCOLOGY?

1) Financial barriers to oral oncology agents

2) Excessive out-of-pocket costs for IV chemotherapy medications

3) Creating and maintaining oncology treatment plans in the electronic medical record

4) Staying current with payer requirements including biosimilars

 

FEATURE YOUR PRACTICE

Max. file size: 50 MB.

RESOURCES

Cost Avoidance Waste Tracker

Positive Quality Interventions

PQI in Action

OCE Sheets

IVE Sheets

Treatment Support Kits

PQI Podcast

Members

Member Resources

OPTA

Committees

Member Login

Events

Webinars

Spring Forum

Oncology Institute

PSO Annual Meeting

Fall Summit

contact@ncoda.org

315-655-4640

P.O. Box 468
Cazenovia, NY 13035

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